Data Protection Policy

75kbd's Privacy Policy

Here is our complete and transparent account of how your personal information is collected, used, and kept secure.

This privacy policy has been last updated and applies to all services on the 75kbd platform. It is our responsibility to follow this policy, and our commitment to keep your information secure. If this policy changes, we will post a notice on the platform.

Introduction

75kbd is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains what kind of information we collect about you when you use 75kbd's website and services, how we use that information, and how securely we store it.

By creating an account on this platform or using any of its services, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our services.

We believe that data protection is not a formality — it is an inseparable part of our ethical responsibility to our users. 75kbd always operates on the principle of transparency.


What Information Is Collected

2.1 Personal Identity Information

When you open an account or use services on 75kbd, we may collect the following information:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address
  • National ID card or passport details (for identity verification)
  • Profile photo (optional)

2.2 Financial Transaction Information

For deposits and withdrawals, we process the following information:

  • bKash, Nagad, and Rocket mobile banking numbers
  • Bank account number and bank name (for bank transfers)
  • Transaction history and amounts

We never store complete bank card or payment card details on our servers.

2.3 Technical & Usage Information

The following information may be collected automatically while you use the platform:

  • IP address and device identifier information
  • Browser type, version, and operating system
  • Date, time, and duration of page visits
  • Links clicked and features used
  • Cookie and session data (see section 6 for details)

Purpose of Using Information

75kbd uses the information collected for the following purposes:

3.1 Account Management & Service Delivery

  • Account creation, verification, and management
  • Processing deposits and withdrawals
  • Providing bonuses and promotional offers
  • Customer service and technical support

3.2 Security & Fraud Prevention

  • Detecting and preventing suspicious transactions
  • Preventing unauthorized access to accounts
  • Complying with Anti-Money Laundering (AML) regulations
  • Maintaining overall platform security

3.3 Service Quality Improvement

  • Analyzing and improving the user experience
  • Planning new features and services
  • Resolving technical issues on the platform

3.4 Communication

Using your email or mobile number, we may contact you regarding the following:

  • Important account-related notifications
  • Transaction confirmation messages
  • Security alerts
  • Promotional information with your consent

Information Storage & Security

4.1 Technical Security Measures

75kbd uses industry-standard technology to keep your information secure:

  • SSL/TLS Encryption: All data transmission between you and our servers is encrypted.
  • Secure Data Storage: Stored information is kept on secured servers using encrypted methods.
  • Access Control: Only authorized personnel can access personal information.
  • Regular Security Reviews: Our systems undergo regular security testing.

4.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period to meet regulatory obligations. Once that period has passed, the information is securely deleted or anonymized.

4.3 Response to Security Breaches

If a security breach occurs that may affect your information, we will notify you as soon as possible and take the necessary steps to resolve the situation.


Sharing Information with Third Parties

75kbd does not sell your personal information to third parties for commercial purposes. However, information may be shared in a limited way in the following cases:

5.1 Service Provider Partners

The minimum necessary information may be shared with trusted third parties for payment processing, identity verification, and other required services. These partners operate under strict confidentiality agreements and are required to use the information received only for specified purposes.

5.2 Legal Obligations

Under applicable laws of Bangladesh or by court order, we may be required to provide information to the relevant authorities. In such circumstances, we will supply only the information that is legally required.

5.3 Corporate Changes

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity. In such cases, this privacy policy will continue to apply and we will notify you in advance.


Cookie Policy

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the 75kbd website. They help improve your browsing experience and ensure the functionality of the platform.

6.2 What Types of Cookies We Use

  • Essential Cookies: Essential for managing login sessions and the functionality of core services.
  • Functionality Cookies: For remembering your preferred language, settings, and personalized experience.
  • Analytics Cookies: Collect platform usage statistics to improve services.
  • Security Cookies: For fraud detection and ensuring security.

6.3 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling cookies may cause some platform features to not work properly and may affect login sessions.


User Rights

As a user of the 75kbd platform, you have the following rights over your own information:

7.1 Right to Access Information

You may request to view what information we hold about you. We will generally provide this information within a specified timeframe.

7.2 Right to Correct Information

If there is any error in your information, you may request a correction. You can update much of your information directly by going to the profile section of your account.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations or security reasons.

7.4 Right to Opt Out of Promotional Communications

You may request to stop receiving promotional emails or messages at any time. To do so, contact our support team directly.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team. We will verify your identity and respond to your request as soon as possible.


Protection of Minors

75kbd is an adult gaming platform. Only individuals aged 21 or older may use this platform.

We actively prevent minors from registering and using our services. During account verification, we follow procedures to confirm age.

If we have reason to believe that a minor is using an account, we will immediately suspend that account and securely delete the associated information.

If parents believe their minor child is using our platform, please notify our support team promptly.


Policy Changes

75kbd reserves the right to change or update this privacy policy from time to time. If there are any significant changes to the policy, we will inform you in the following ways:

  • By publishing a notice on the website
  • By sending a message to your registered email address
  • By displaying a notification on screen after you log in

Continued use of the platform after changes will indicate that you have accepted the terms of the new policy. We recommend reviewing this policy regularly.


Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. 75kbd's support team is always ready to assist you in both Bengali and English.

Live Chat

Instant support is available 24 hours a day, 7 days a week through our live chat.

You can also visit our Terms & Conditions and Responsible Gaming pages to learn about our other policies. If needed, you will also find answers to common questions on the FAQ page.